Feb 19 2013 Last night I received the following email from MacMall:

"Good Morning Sir,  This is Kenneth Aranda, Assistant Team Lead. I was informed by my Manager to contact you regarding the sad event early today. Can you provide me the best phone # to reach you? I will call you as early as tomorrow morning and we’ll deal with the said issue no matter what. Thank you for your utmost understanding."

I looked on their website after reading the above and saw that the laptop I was interested in was again shown at $1,849, the price I had inquired about when the websitle showed $1,999.

I sent him my number and he called back promptly the next morning. He said that my email had alerted them there was a problem on the website which they corrected and thanked me for bringing that to their attention. The two folks who had chatted with me had been talked to ... wonder how that went. And he offered me a nice discount on AppleCare for my troubles. Oh, and they are running a promotion where phone orders get a $100 restaurant.com gift card. So, I think I did alright altogether and am happy with their response.