Sep
26
2012
Tuesday – Got up this morning to find that my iMac would not start. It was just supposed to be asleep, but, well. After a phone call to Jeff, I opened my laptop and got an appointment at the Apple Store this morning.
While I was waiting to go, I thought I’d catch up on some business and do the payroll for Chesterfield Arts. So, I opened QuickBooks on my laptop. Since we back up our files with Intuit, I went online to pull up a backup files I had put on there two days earlier. However, the Intuit site only showed backups I had made in December, 2010. Yep. Nothing since then according to what I pulled up on their site. I had a brief conversation with one of their customer service folks, but ran out of time before I had to go to the Apple Store.
At the store, the tech guys diagnosed the problem as a failed logic board, which was what Jeff guessed. And it cost to repair it would be about $600. Since that is such a large percent of what I could get a new one for, I dragged the computer home. I then called Intuit again.
They verified I had a whole slew of backups and there was one from two days ago. Okay for that. The rep took control of my laptop and it took her 45 minutes to restore my file, something I should have been able to do since that’s what we pay Intuit for on an annual basis. Then it was a matter of getting print drivers for the laptop, etc. Throughout all this, our son, Jeff, was extremely helpful and spent scads of time with me all through the day.
While the rep from Intuit was working on my laptop, I used my iPhone to make a purchase of a new iMac. At the end of the transaction, I was told my credit card had been denied. Hmmmm. Well, I put in another and it went through. About 3 minutes later, the fraud division of that first credit card called to see if I had tried to make the computer purchase. Yes, I did. I was told I could enter the card again and it now would go through. Too late. On another card. And as things were about winding down from the Intuit rep in control of my laptop, the computer store where I had ordered the new machine called to verify if, indeed, I had placed the order. Yes, I did.
After a very late lunch, I hurried out to get some food and do some chores. Back in the garage, I slammed the tailgate down on my head. Ouch!
Oh, one more thing, as if this weren’t enough. Both Monday and today, my “contacts” list on my computer and iPhone was totally messed up. I mean there were people who had passed away years ago and people in directories where they should not be. It has taken my three cleanings to get things into order, but we shall see what comes from iCloud that messes it up again.
It’s Kol Nidre tonight. So I will chill and reflect. And how was your day?
While I was waiting to go, I thought I’d catch up on some business and do the payroll for Chesterfield Arts. So, I opened QuickBooks on my laptop. Since we back up our files with Intuit, I went online to pull up a backup files I had put on there two days earlier. However, the Intuit site only showed backups I had made in December, 2010. Yep. Nothing since then according to what I pulled up on their site. I had a brief conversation with one of their customer service folks, but ran out of time before I had to go to the Apple Store.
At the store, the tech guys diagnosed the problem as a failed logic board, which was what Jeff guessed. And it cost to repair it would be about $600. Since that is such a large percent of what I could get a new one for, I dragged the computer home. I then called Intuit again.
They verified I had a whole slew of backups and there was one from two days ago. Okay for that. The rep took control of my laptop and it took her 45 minutes to restore my file, something I should have been able to do since that’s what we pay Intuit for on an annual basis. Then it was a matter of getting print drivers for the laptop, etc. Throughout all this, our son, Jeff, was extremely helpful and spent scads of time with me all through the day.
While the rep from Intuit was working on my laptop, I used my iPhone to make a purchase of a new iMac. At the end of the transaction, I was told my credit card had been denied. Hmmmm. Well, I put in another and it went through. About 3 minutes later, the fraud division of that first credit card called to see if I had tried to make the computer purchase. Yes, I did. I was told I could enter the card again and it now would go through. Too late. On another card. And as things were about winding down from the Intuit rep in control of my laptop, the computer store where I had ordered the new machine called to verify if, indeed, I had placed the order. Yes, I did.
After a very late lunch, I hurried out to get some food and do some chores. Back in the garage, I slammed the tailgate down on my head. Ouch!
Oh, one more thing, as if this weren’t enough. Both Monday and today, my “contacts” list on my computer and iPhone was totally messed up. I mean there were people who had passed away years ago and people in directories where they should not be. It has taken my three cleanings to get things into order, but we shall see what comes from iCloud that messes it up again.
It’s Kol Nidre tonight. So I will chill and reflect. And how was your day?
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